Phone Training Series

Empowerment that wows, satisfies or converts every caller.
 USE 

For anyone who:
answers the phone, schedules, counsels, or interacts with patients over the phone

 WHAT 
Virtual Team Masterclasses

ON DEMAND

Virtual Training

sessions with The Patient Whisperers (it feels like you're on a ZOOM together!)
INTERACTIVE

Exercises

in virtual and workshop format for individuals or engaging group conversations.
PRACTICAL

Resources

Handouts, worksheets, and cheat sheets take inspiration and turn it into action and habit.

More sessions coming soon:

My new phone rep has blossomed through these phone training sessions! Her passion, confidence, and drive have dramatically increased. This training was so easy to implement (nearly hands-off for me!) and I love seeing her comfortable in her skillset and knowledge."
Amy R., Patient Care Specialist Team Lead
 upSKILLery TEAM Membership
 MICROLEARNING SERIES 

Weekly: Mastering Soft Skills

These upSKILLs are adapted from the Weekly series Mastering Soft Skills by The Patient Whisperers:
Soft skills that make work and life better.
For everyone who works with patients - or interacts with humans.

8 minutes each week

your team learns soft skills they need, by The Patient Whisperers.

Soft skills are people skills

As a great leader, you want to empower your team to:
connect with anyone  
feel confident in any situation  
stay centered in difficult encounters  

Watch a FULL weekly session (6:08)!
Pause + zoom for a closer look.

Write your awesome label here.

Feels like social media

Your team will actually enjoy and thank you for their membership: it feels like an inspiring scroll, not boring training.

Training done for you

 The WHY: Science & Psychology
 Real scenarios
 Step-by-step actions
 Example scripts
See how this could this fit into your practice. 

upSKILLery for  TEAMS 

Small, Mid, & Large Practices
up to 100 users |  4 Tier Options  
Grow your practice, invest in your entire team, create a culture of excellence, AND leave patients stunned by their exceptional experiences. 
Our entire vault of training - ALL access to ALL resources ($40,000 value)
  • ALL Direct Patient Care Masterclasses & Team Trainings
  • Ongoing Weekly Team Micro-Learning Journey
  • Admin & Manager Dashboard: manage user progress
  • Onboarding: 1:1 Virtual Call + Team Set-up
  • ALL Growth + Marketing Masterclasses & Courses
  • Access to Resource Vault: Guides, Documents, Templates, Examples, Copy & Paste, Cheat Sheets
  • Monthly Drop: New upSKILLs every month
  • upSKILLery Insider: As part of our inner circle, we keep you updated on what's new, changing & WORKING in the ever-changing world of marketing and social media + exactly what you need to do with this information. 

 what's next 

Curious? If you have questions, we've got you.

We were always careful with where we spent our $ and what we put in front of our team.
See if upSKILLery is the tool that will make your life easier. What feels best?

Get Inside

Test the format, sample the content, get a feel for the user experience.

Take a Tour

Let us show you around with a quick walk through upSKILLery.

Talk to an Expert

Get a FREE custom recommendation for you & your practice goals!

 what's next 

Curious? If you have questions, we've got you.

We were always careful with where we spent our $ and what we put in front of our team.
See if upSKILLery is the tool that will make your life easier. What feels best?

Get Inside

Test the format, sample the content, get a feel for the user experience.

Take a Tour

Let us show you around with a quick walk through upSKILLery.

Talk to an Expert

Get a FREE custom recommendation for you & your practice goals!