upSKILLery for  Mid-Size TEAMS 

Membership for Up to 50 Users

All Access

Topics: Management + Marketing + Soft Skills + Conversions
Users: Up to 50 users
Investment: $797/mo + $1,500 set-up fee
Content Value: $40,000
Time Saving + Culture Value: Priceless
For you AND your team - everyone's on the same page.
 goals 

Grow your practice. 
Create exceptional patient experiences.
Build a culture of excellence.

 Save Time

Training that's ready to go! Onboard new team members faster with a consistent training path.

 Gain Confidence

Your team's on the same page, providing exceptional care, and consistent communication to every single patient.

 Achieve Clarity

Master proven principles of marketing, conversions, and patient emotions to achieve your big practice goals.

 ACCESS 

Membership Includes:

On-demand access to ALL upSKILLery content for up to 50 users.

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Marketing + Growth

All Management and Marketing Systems, Masterclasses, & Courses

Resource Vault

All Guides, Documents, Templates, Examples, Action Plans, Copy & Paste

Monthly Drop

New upSKILLs every month keep you ahead of the marketing curve

Insider Updates

What's new, changing, & WORKING in marketing and social media + exactly what you need to do
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Soft Skills + Conversions

All Direct Patient Care Masterclasses & Team Trainings

Weekly upSKILLery

Ongoing Weekly Team Micro-Learning Journey

Dashboard

Admin & Manager Dashboard: Manage User Progress

Onboarding

1:1, 30 Min. Virtual Goal-Setting Call: Easy Start!
 REAL PRACTICE. REAL RESULTS. 

Carrie Jacobs, COE
Executive VP of Operations
Chu Vision Institute

Team Trainings: Reviews, Social Media, Soft Skills, & Conversions
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 content 

For You + Your Team

Your team membership includes access to ALL content, whenever you need it.

Masterclasses & Expert Courses for Practice Owners & Admins

Understand the strategies that drive growth and the psychology behind what motivates people.
  • Growth: Increase Premium Patient Volume
  • Marketing: The Formulas You Should Know
  • Conversions: Emotional Decision Making
  • Social Media: The Science Behind Success
    and more...
Includes access to ALL practical systems and methodologies that work. 

Expert Courses for Marketing Teams

Practical Application: Exactly what to 'know' and 'do' to see results!
  • Online Reviews: How To Improve & What Matters
  • Influencer Marketing: Increase Word-of-Mouth
  • Social Media: Essential Content Strategies
  • Patient UGC Content: Authentic Brand Validation and more...
Guided walk-through videos, examples, templates, copy & paste, action item checklists. 

For Your Practice Team: Soft Skills

Empower your team with the tools and motivation to achieve the goals you set for them. Learn conversion + soft skills and HOW to put them to real use.

Feedback from upSKILLery members:

of soft skill learners gained new perspectives or skills (4)

feel motivated to use these skills with every patient (4)

feel “more confident” during patient interactions (4)
 programs 

The Social Media Success Program

Included in your team membership:
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Step 1:
The Foundation Strategies
Step 2:
The Doer
Role Structure (+ Hiring)
Step 3:
The Content
Profiles & Posting
Step 4:
The People Influencers & Advocates
Step 5:
The Spend
Social Media Ads
 HOW IT WORKS 

It's gotta be easy to use.

Dashboards, manager access levels, easy set-up and more.
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97%

of team learners say that they feel more confident, empowered, and fulfilled as an upSKILLery member (1).
 team Feedback 

"LOVED IT!"

"We get messages like this all the time and it NEVER gets old! This is truly what we've worked so hard to create, it makes us emotional."
- Christine & Lauren, The Patient Whisperers
 TEAM TRAINING 

We've been missing soft skills training in healthcare... until now.

How does it work? Walk through the experience and see inside the team learning path included in your membership.
 weekly team upskills 

The Method + Sneak Peek

Effective learning is not an 'event' that people 'do' - it's a journey that we live. 
Our scientific method includes four stages in our team learning journey: 

1. Knowledge (Learn)

Change perspectives & beliefs, learn soft skills, and understand the science behind human connection.

2. Repetition (Refresh)

Combat the 'forgetting curve' that leaves us with only 10% of what we learned.

Watch a sneak peek:

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3. Retrieval (Recall)

Established by nearly 100 years of research, “retrieval practice” is a learning strategy where we focus on getting information out. 

4. Application (Practical Use)

We cannot fully absorb information until it is put to use in 'real life.' 
 results 

People drive success.

There's a reason that online learning is one of the fastest-growing industries in the world. Globally, we know that investing in our team not only feels good, it also produces real, tangible results.

 
everyone's more fulfilled at work

71%

of team members say job training and development increases their job satisfaction (2)

 
your team is more engaged

+15%

team members with professional development are up to 15% MORE engaged at work (3)

 
become more profitable $$$

+29%

strengths-based team development results in up to a 29% increase in business profits (3)

 
retain your superstars

61%

of team members say 'upskilling' opportunities are an important reason to stay at their job (2)
 Breakthrough today!  On the [weekly team meeting] agenda was sharing insights from Soft Skills Week 1.
One of my team shared that the videos helped her  reframe her mindset about sales . She had come from the optical world and never felt good about pushing upgrades.
Your explanation helped her appreciate the impact of education and offering technology to our patients in a whole new way.  Winning !
  Celebration email from Myra Cherchio, COMT, COE, Practice Administrator, See Vision Eye Institute

 BROWSE 

Membership Includes: All-Access

Vault value: $40,000  |  Time-saving + culture value: Priceless

New upSKILLs drop every month

COMING SOON: More topics, more experts.
 latest drop 

NEW upSKILL drop

How to Write Powerful Captions on Social Media: Turn Curiosity into Action!

Our secret formula that turns curiosity into interest and action! Everything you need to know when it comes to writing great captions - and the best part is: this makes it EASY. 

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 case studies 

Numbers don't lie.

We are passionate about upSKILLing for a reason. We love people. We also love being successful. It does both.

21%
increase in surgery conversions

after soft skills + conversion training for our own patient care team & counseling doctors (5).

25%
decrease in
cost per lead

year-over-year AND leads were up by
22% after using our emotional marketing strategies (6).

+ 180
Five Star
Reviews

Increased Google rating from 4.6 to 4.8 and 95 to 278 reviews in under one year after implementing our review system (7).
 ACCESS 

Anywhere, anytime learning experiences: desktop or app

We (and our teams) are busy, so we knew this had to be easy, convenient and do-able to work. 
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  Convenient notifications
  Easy Face ID login
  Custom reminders
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You control your own energy! That week's video really resonated on how we pick up our patients' energies throughout the day.
We are now incorporating a rotating five minute break during that mid-afternoon slump to give each other a chance to reset our energy for the final stretch of the day.
      Maria Albarran, Optical Manager

 what's next 

Curious? If you have questions, we've got you.

We were always careful with where we spent our $ and what we put in front of our team.
See if upSKILLery is the tool that will make your life easier. What feels best?

Get Inside

Test the format, sample the content, get a feel for the user experience.

Take a Tour

Join our founders Christine & Lauren for a video walk through of upSKILLery.

Talk to an Expert

Get a FREE custom recommendation for you & your practice goals!
(1) 15-week learner experience survey, Mastering Soft Skills: Weekly
(2) The American Upskilling Study: Empowering Workers for the Jobs of Tomorrow, Gallup, 2021
(3) Gallup research on strengths-based management practices: 2018 CliftonStrengths® Meta-Analysis Report
(4) Post learning experience survey, The Art of Soft Skills: Connection & Conversion Counseling
(5) YOY Data Case Study
(6) YOY Client Data Provided
(7) Client Case Study