upSKILLery for  Mid-Size TEAMS 

Membership for Up to 50 Users

All Access: You + Your Team

For: Everyone!
Users: Up to 50 users
Topics: Management + Marketing + Soft Skills + Conversions
Investment: 797/mo + 1,500 set-up fee
Content Value: 40K (culture value: priceless!)
Easy Start: Sign up, Instant Access + We take it from there!
Get immediate access to content at sign up + then schedule your onboarding call where we walk you through how to get the most out of your membership. We'll add your team for you: they get a membership invitation to create their own passwords and logins. So easy!

Getting started is easy.

You're busy and need this to make your life easier, not harder.
 real talk 

A message from the president

Carrie Jacobs, COE
Executive VP of Operations
Chu Vision Institute

Write your awesome label here.

 ACCESS 

Membership Includes:

On-demand access to ALL upSKILLery content for up to 50 users.

Empty space, drag to resize

Marketing + Growth

All Management and Marketing Systems, Masterclasses, & Courses

Resource Vault

All Guides, Documents, Templates, Examples, Action Plans, Copy & Paste

New Drops

New upSKILLs keep you and your team constantly inspired and learning

Insider Updates

What's new, changing, & WORKING in marketing and social media + exactly what you need to do
Empty space, drag to resize

Soft Skills + Conversions

All Direct Patient Care Masterclasses & Team Trainings: Individual Progress + Certificates

Weekly upSKILLery

Ongoing Weekly Team Micro-Learning Journey: Individual Pace, Progress Tracking, User App Access

Dashboards

Admin & up to 5 Team Lead Dashboards: Full Transparency! Manage User Progress, Activity and Reports.

Onboarding

Easy Start! 1:1, 30 Min. Virtual Goal-Setting Call. We add your users and assign their learning journeys. 

Feedback from upSKILLery members:

of soft skill learners gained new perspectives or skills (4)

feel motivated to use these skills with every patient (4)

feel “more confident” during patient interactions (4)
 content 

For You + Your Team

Your team membership includes access to ALL content, whenever you need it.

Masterclasses & Expert Courses for Practice Owners & Admins

Understand the strategies that drive growth and the psychology behind what motivates people.
  • Growth: Increase Premium Patient Volume
  • Marketing: The Formulas You Should Know
  • Conversions: Emotional Decision Making
  • Social Media: The Science Behind Success
    and more...
Includes access to ALL practical systems and methodologies that work. 

Expert Courses for Marketing Teams

Practical Application: Exactly what to 'know' and 'do' to see results!
  • Online Reviews: How To Improve & What Matters
  • Influencer Marketing: Increase Word-of-Mouth
  • Social Media: Essential Content Strategies
  • Patient UGC Content: Authentic Brand Validation and more...
Guided walk-through videos, examples, templates, copy & paste, action item checklists. 

For Your Practice Team: Soft Skills

Admin and team leader dashboards give full transparency: see who's upSKILLing and track their individual progress. Each team member has their own membership access to upSKILL at their own, on-demand pace, print completion certificates, and get the weekly upSKILLs right through the app on their phone!

Empower your team with the tools and motivation to achieve the goals you set for them. Learn conversion + soft skills and HOW to put them to real use.
 TEAM TRAINING 

Soft skills for everyone.

Done for you: Plug-and-play training for groups (this membership) or on their own (team memberships)

 STEP 1: The Start 

The Art of Soft Skills: Foundation

 Team culture: Mindset reset
 New hires: Individual or group, on-demand

 WHO: Everyone
 WHEN: 1 Session (90 minutes)
 WHAT: Change our mindset, lay the foundation
 HOW: Handouts, exercises, virtual sessions

 STEP 2: Ongoing

Mastering Soft Skills: Weekly

 Team culture: 8 minutes weekly

 WHO: Everyone
 WHEN: NEW upSKILLs dropped weekly
 WHAT: Master skills, stay inspired
 HOW: Individual via the app (team memberships)

 STEP 3: Specialty

Role/Situational upSKILLs

 As Needed
 Role-based

 WHO: Specific roles
 WHEN: On-demand, any time
 WHAT: Special training
 HOW: Handouts, exercises, virtual sessions

 HOW IT WORKS 

It's gotta be easy to use.

Dashboards, manager access levels, easy set-up and more.
Empty space, drag to resize
Write your awesome label here.

97%

of team learners say that they feel more confident, empowered, and fulfilled as an upSKILLery member (1).
 weekly Soft Skills training 

See it now: Watch a weekly upSKILL

Soft skills that make work and life better.
For everyone who works with patients - or interacts with humans.

8 minutes each week

your team learns soft skills they need, by The Patient Whisperers.

Soft skills are people skills

As a great leader, you want to empower your team to:
connect with anyone  
feel confident in any situation  
stay centered in difficult encounters  

Watch a FULL weekly session (6:08)!
Pause + zoom for a closer look.

Write your awesome label here.

Feels like social media

Your team will actually enjoy and thank you for their membership: it feels like an inspiring scroll, not boring training.

Training done for you

 Topic library
 Real scenarios
 Step-by-step actions
 Example scripts
 results 

People drive success.

There's a reason that online learning is one of the fastest-growing industries in the world. Globally, we know that investing in our team not only feels good, it also produces real, tangible results.

 
everyone's more fulfilled at work

71%

of team members say job training and development increases their job satisfaction (2)

 
your team is more engaged

+15%

team members with professional development are up to 15% MORE engaged at work (3)

 
become more profitable $$$

+29%

strengths-based team development results in up to a 29% increase in business profits (3)

 
retain your superstars

61%

of team members say 'upskilling' opportunities are an important reason to stay at their job (2)
 Breakthrough today!  On the [weekly team meeting] agenda was sharing insights from Soft Skills Week 1.
One of my team shared that the videos helped her  reframe her mindset about sales . She had come from the optical world and never felt good about pushing upgrades.
Your explanation helped her appreciate the impact of education and offering technology to our patients in a whole new way.  Winning !
  Celebration email from Myra Cherchio, COMT, COE, Practice Administrator, See Vision Eye Institute
 programs 

The Social Media Success Program

Included in your team membership:
Empty space, drag to resize
Step 1:
The Foundation Strategies
Step 2:
The Doer
Role, Hiring or Agency
Step 3:
The Content
Profiles & Posting
Step 4:
The People
Influencers & Advocates
Step 5:
The Growth
Ads & Giveaways

 BROWSE 

upSKILLs Included

Vault value: $40,000  |  Time-saving value: Priceless

New upSKILLs drop weekly.

COMING SOON: More topics, more experts.
 latest drop 

NEW upSKILL!

The Art of Soft Skills: Phones #2 | Essential Foundation Skills

Routine interactions must be positive on purpose to inspire delight for every caller. 

Write your awesome label here.
 case studies 

Numbers don't lie.

We are passionate about upSKILLing for a reason. We love people. We also love being successful. It does both.

21%
increase in surgery conversions

after soft skills + conversion training for our own patient care team & counseling doctors (5).

25%
decrease in
cost per lead

year-over-year AND leads were up by
22% after using our emotional marketing strategies (6).

+ 180
Five Star
Reviews

Increased Google rating from 4.6 to 4.8 and 95 to 278 reviews in under one year after implementing our review system (7).
 ACCESS 

Anywhere, anytime learning experiences: desktop or app

We (and our teams) are busy, so we knew this had to be easy, convenient and do-able to work. 
Empty space, drag to resize
  Convenient notifications
  Easy Face ID login
  Custom reminders
Write your awesome label here.
You control your own energy! That week's video really resonated on how we pick up our patients' energies throughout the day.
We are now incorporating a rotating five minute break during that mid-afternoon slump to give each other a chance to reset our energy for the final stretch of the day.
      Maria Albarran, Optical Manager

 what's next 

Curious? If you have questions, we've got you.

We were always careful with where we spent our $ and what we put in front of our team.
See if upSKILLery is the tool that will make your life easier. What feels best?

Get Inside

Test the format, sample the content, get a feel for the user experience.

Take a Tour

Let us show you around with a quick walk through upSKILLery.

Talk to an Expert

Get a FREE custom recommendation for you & your practice goals!
(1) 15-week learner experience survey, Mastering Soft Skills: Weekly
(2) The American Upskilling Study: Empowering Workers for the Jobs of Tomorrow, Gallup, 2021
(3) Gallup research on strengths-based management practices: 2018 CliftonStrengths® Meta-Analysis Report
(4) Post learning experience survey, The Art of Soft Skills: Connection & Conversion Counseling
(5) YOY Data Case Study
(6) YOY Client Data Provided
(7) Client Case Study