Your complete guide to more patients & unparalleled premium care:

a learning experience journey for

you. | your admin. | your marketing team. | your practice staff.

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We're not clinical training.  
We're not compliance training.  
Call us the 'unicorn' of training... a virtual learning and upskill experience no one dreads. 

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Your complete guide to more patients & unparalleled premium care:

a learning experience journey for

you. | your admin. | your marketing team. | your practice staff.

We're not clinical training.
We're not compliance training.
Call us the 'unicorn' of training...
a virtual learning and upskill experience no one dreads.

 Save Time

One easy hub for you & your entire practice team to learn, train, and absorb upskill knowledge. Quickly roll out new info, monitor progress, identify gaps, or celebrate accomplishments!

 Gain Confidence

Know that you're investing in the skills your team needs: they're all on the same page, empowered to provide consistent communication, and exceptional standards of care to every single patient.

 Achieve Clarity

You must be your own practice growth expert and understand exactly how to reach your goals. Master the principles of marketing, conversions, and patient emotions that are essential for success.
Your complete learning solution

Grow your premium practice.
Create exceptional patient experiences.
Build a culture of excellence.

Pre-Loaded Training From
The Patient Whisperers

From marketing and social media to
premium patient care for all
patient-facing team members:

Your complete source of practice growth and patient engagement training
that's ready. to. go.

Your Own Custom
Learning Hub

Your own private space to use as a lightweight learning solution!
Add additional training or even
your own content:

One easy learning hub for your practice
See examples of how other practices use and love this HERE!

Choose Your Unique Experience: 

  • Take One Course At a Time
  • Get Your All-Access Subscription
  • Enroll Your Practice in Team Learning 
  • Set Up a Unique Learning Hub for Your Practice
[The Patient Whisperers] Christine and Lauren’s proven strategies WORK! With their guidance and training we increased our five star reviews over 150% in less than one year and it continues to grow! I can’t say enough about how grateful we are to Christine and Lauren and their proven, easy to execute strategies that not only work but have grown our business but have taught valuable skills to my team. Priceless!
Carrie Jacobs, COE
Executive VP of Operations, Chu Vision Institute

We'll help you and your team upskill without adding extra work to your plate.

All you have to do is pick the right place to start:

Not sure? Request a demo and we'll guide you to the perfect solution.
Thank you!

OUR CONTENT

Master Marketing
& Practice Growth

For You
& Your Marketing Team

It's time to stop trial & error and spinning your wheels: be your own expert and empower yourself AND your management team with a roadmap to success. 

OUR CONTENT

Create Exceptional Patient Experiences

For Everyone 
Interacting With Patients

You're investing in your entire team, creating a culture of excellence AND leaving patients stunned by their exceptional experience. 

OURS + YOURS

Your Complete Learning Hub

For You
&
Your Entire Team

Make life easier from rolling out a new process, procedure, or product, to needing feedback from your team on a critical aspect of your practice.

Everyone needs training for their practice.
And a way to deliver it.
And a way to keep up with it all.

But everyone hates 'online learning.' 
So did we!

(Doesn't EVERYONE get the *ick* when they hear the word 'modules'?!?)

So we made a non-boring virtual source of inspo and upskilling. 

Stick with us here...

We used the Design Thinking for Training & Development methodology to create an experience for healthcare practices that, until now, didn't exist. We leveraged human-centered learning solutions designed to accomplish three distinct goals:

produce sustainable results for
measurable outcomes

 increased patient volume
 faster new hire onboarding
 improved online patient reviews
 higher premium conversions
 higher patient satisfaction ratings
 increased word-of-mouth revenue

deliver value to the learners in a way that they actually enjoy

 gain confidence in skillset
 feel equipped to succeed
 feel your investment
 increased job satisfaction
 stay inspired to upskill
 professional development opportunities

solve real problems & relieve pain points in your practice

 build a people-centered culture
 retain superstar team members
 one easy hub of learning & accountability
 create consistent patient experiences
 single-use or continual training resource
incredible practice benefits

 
everyone's more fulfilled at work

71%

of team members say job training and development increases their job satisfaction*

 
your team is more engaged

+15%

team members with professional development are up to 15% MORE engaged at work**

 
become more profitable $$$

+29%

strengths-based team development results in up to a 29% increase in business profits**

 
retain your superstars

61%

of team members say 'upskilling' opportunities are an important reason to stay at their job*

For Practice Owners
& Admins

No long drawn-out courses here, we're all too busy for that! Hard-hitting, to-the-point, what-to-do NOW to see RESULTS tomorrow:
interactive videos, guides, self-assessments, 'how-to apply' scenarios, 'to-do' action plans, and much more.

 Growth: Increase Premium Patient Volume
 Marketing: The Formulas You Should Know
 Conversions: Know The 7 Point Journey
 Social Media: The Science Behind Success
and more...

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For Your Marketing Team

(Even if that's YOU!)

Exactly what you and/or your team needs to 'know' and 'do' to see results:
interactive videos, note-taking, ebook guides, self-assessments, 'how-to apply' scenarios, 'to-do' action plans, and much more.

 Online Reviews: How To Improve & What Matters
 Influencer Marketing: Increase Word of Mouth
 Social Media: Essential Content Strategies
 Patient UGC Content: Authentic Brand Validation
and more...

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For Your Practice Staff:

A Learning Experience Journey

Our people are our success. So they have to actually enjoy this or it's a waste of time and money.

 Easy, interactive learning experiences
 Unique content relevant to each learner
 Desktop or app access
 It's stickie! Science-backed learning retention through the Four Stage Learning Journey methodology

Learning is a journey we experience, not an event we 'do.'

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"Our virtual coaching program with The Patient Whisperers is the best money we've ever spent as a practice!" 
Jodi Ennen Chu, CFO, Chu Vision Institute         
"[Our team] were all taking notes and totally engaged. You're both so down to earth, approachable and you have lived patient care so the team really resonated with everything you said."
Carrie Jacobs, COE, Exec VP of Operations, Chu Vision Institute         
"What really stood out to me was that it was obvious that both Christine and Lauren [The Patient Whisperers] had the real world experience of using these techniques and tools to build a world class practice... their willingness to share their hard won insights with others is not only generous but invaluable to practices that want to build their patient base."
Y. Ralph Chu, MD, Medical Director, Chu Vision Institute        

Anywhere anytime learning experiences: easy desktop or app access.

We (and our teams) are busy, so we knew this had to be easy, convenient and do-able to work. 
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The Team Behind upSKILLery:
The Patient Whisperers

These women right here worked in private practice for 12 years combined (together for four) and reinvented the model for success and premium patient care: completely focused on people - and their emotions.

Together, they achieved a 60% average year-over-year cash pay growth rate by thinking outside of the 'healthcare box.'

They belive that human emotions drive all success and were passionate about investing in their team and creating unique moments of patient connection.

Now, they're known as The Patient Whisperers, out here sharing what made them wildly successful - so YOU can be too.

Christine Scarlett

Enter Healthcare in 2014 

Former Private Practice
Chief Marketing Officer

The Patient Whisperers

Speakers
Authors
Hosts
Coaches
Trainers

Lauren Weaver

Enter Healthcare in 2018 

Former Private Practice Director
of Brand Development
sources
* The American Upskilling Study: Empowering Workers for the Jobs of Tomorrow, Gallup, 2021
** Gallup research on strengths-based management practices: 2018 CliftonStrengths® Meta-Analysis Report