Expert course 

Team Training: The How & When to Ask Patients For Reviews

How to get patients to actually leave Reviews!
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You will feel:

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Relieved in knowing how to ask patients to leave a review without feeling awkward
Clear on when to ask patients where it feels natural
Confident in understanding how patients feel about reviews
Empowered to ask patients for online reviews and feel great about it

This is for ...

 leadership: surgeons, doctors, healthcare professionals

Anyone in leadership (everything starts at the top!) or interacts with patients.

 patient support teams: clinical, counseling, reception

Anyone who interacts with patients in any part of their journey!

 your social media and / or marketing team

Usually this is who's in charge of online reviews. Plus, asking happens on social media too!

 Topic  Online Reviews

Why do patient reviews matter? For one thing, they serve our potential patient. That person who is trying to decide if they want the procedure or service you offer and where they should go.

For us, they are more important than our website! They allow other people to validate we are great and we are who we say we are.

We should all be asking patients to leave reviews - but it doesn't have to feel awkward or self-serving! We've got you covered.
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did you know?

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Three out of four U.S. adults read online patient reviews when deciding on a healthcare facility or physician.(1)

81%

81% of patients review providers online even after a referral.(1)

90%

90% will change their mind about a referral if they don’t like what they see online.(1) 

22%

22% of people will go elsewhere after reading just one negative review online.(1)

 Session 
What happens

When?

One Quick Session

Everyone's busy in practice. This expert course is on-demand to fit your schedule. It hits hard and is completely relevant to empowering your daily interactions. 
WHAT?

Watch & Engage

Through an interactive virtual session we'll shift perspective, set goals, define our roles, and walk through exactly how and when to ask patients for online reviews.
WHO?

The Entire Team

Anyone who interacts with patients should feel empowered and invested in asking patients for reviews.

We never waste your time... 

What our upskillers say about us:
You two are so talented and knowledgeable. I will remember these sessions for years to come.
     
I wholeheartedly enjoyed this experience with the Patient Whisperers.
     
I appreciated that [Lauren & Christine] have actually done this, they aren't coming at this like a consultant normally would... It's so easy to sit and say "this is what you should do" but they have done it.
     

 What  is inside?

Take your career and
expertise to a new level!

Quick Virtual Session

It's almost like having us in person!

Engaging Interaction

We'll pause, reflect, and share.

Cheat Sheet

Easy action guide to go and DO!
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Go mobile

On the go? No problem.

This team upskill is built for busy people!
Easy. On-the-go. Use-it-anywhere. 
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  Convenient notifications
  Easy face ID login
  Custom reminders
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One Immersive Session:

What's inside? Take a look around!